PRIVACY POLICY

1. Introduction

This Privacy Policy aims to inform you about how your personal data is collected, processed, used and stored when you use the application APP TELCO, published by SAGA AFRICA HOLDINGS LIMITED SA (hereinafter “YAS” or “we”).

YAS is committed to protecting your privacy and complying with applicable data protection regulations, in particular loi n°2008-12 du 25 janvier 2008 on personal data protection in Senegal.

2. Data Controller

SAGA AFRICA HOLDINGS LIMITED SA
Public Limited Company with share capital of 14 349 000 000 FCFA
RC : SN DKR 1098 B 1094
Siège : 15, Almadies – Route de Ngor, BP 146, Dakar – Sénégal

3. Data Collected

3.1 Identification Data

• Phone number

3.2 Technical Data

• Phone model and OS
• Adresse IP
• Connection and activity logs
• Cookies (voir article 9)

3.3 Usage and Service Data

• Historique de souscriptions, transactions, achats
• In-app browsing, clicks and preferences

3.4 Financial Data

• Transactions par Direct Carrier Billings (DCB)
• Solde et historique du Wallet YAS

4. Purposes of Processing

5. Data Recipients

• Authorised internal YAS teams
• Technical service providers (hosting, SMS, payment gateways)
• Partners whose services you used
• Administrative or judicial authorities upon legal request

6. Transfers Outside Senegal

Your data is primarily hosted in Senegal.

• Clauses contractuelles types
• Verification of equivalent protection level (Article 49 of Law 2008-12)

7. Data Retention Period

8. Your Rights

• Right of access
• Right of rectification
• Right to object
• Right to erasure
• Right to portability
• Right to limitation

Contact: YAS Senegal – DPO, Dakar
Response within 30 working days.

9. Cookies and Trackers

• Essential cookies
• Analytics (Firebase, Matomo)
• Personalised content

Manage preferences in Settings > Privacy

10. Data Security

• TLS 1.3 encryption
• AES-256 storage
• Two-factor authentication
• Audit logs
• Business continuity plan

11. Policy Update

Policy may be updated with prior notice.